Enate: Process orchestration for complex business services organisations
Large service organisations face a persistent challenge: as they scale, delivery becomes harder to manage. Client requirements diverge, volumes increase, and work is coordinated across teams, systems, and geographies. Much of this coordination still relies on manual intervention, email, and individual experience, making performance difficult to measure and improve.
Enate provides a process orchestration solution designed to bring structure and visibility to these environments. The no code platform allows organisations to define how work should flow, track execution in real time, and coordinate tasks across human and digital workers. The objective is straightforward: make service delivery more predictable, measurable, and easier to manage at scale.
Supporting the practical adoption of AI
As enterprises introduce AI into service operations, the limiting factor is often not the technology itself, but the lack of clarity around where automation fits into existing processes. Without a clear view of how work is performed, AI initiatives struggle to move beyond isolated use cases.
Enate’s orchestration layer addresses this by providing a consistent operating model for B2B service delivery. By making work visible and structured, the platform enables organisations to identify where AI can be applied effectively and to introduce automation within existing governance frameworks. This allows AI to be adopted incrementally, without disrupting core delivery.
Demonstrated impact in live environments
Enate is used by global service providers operating at scale, including TMF Group. Since deploying the platform, TMF Group has reported:
• Productivity improvements in excess of 20%
• An initial annualised impact equivalent to $32 million, with further gains since realised
• Improved insight into service performance, supporting both operational and commercial decision-making
These outcomes reflect the value of improved coordination and visibility in complex service environments, rather than one-off efficiency gains.
Demand for greater automation and control in service delivery continues to increase. Enate’s growth reflects this trend, with revenue doubling in recent years as organisations invest in more structured operating models.
Hear more from CEO James Hall and Founder & CTO Kit Cox on how Enate works with service organisations to improve delivery operations, in the below video:
Enate: Process orchestration for complex business services organisations
Large service organisations face a persistent challenge: as they scale, delivery becomes harder to manage. Client requirements diverge, volumes increase, and work is coordinated across teams, systems, and geographies. Much of this coordination still relies on manual intervention, email, and individual experience, making performance difficult to measure and improve.
Enate provides a process orchestration solution designed to bring structure and visibility to these environments. The no code platform allows organisations to define how work should flow, track execution in real time, and coordinate tasks across human and digital workers. The objective is straightforward: make service delivery more predictable, measurable, and easier to manage at scale.
Supporting the practical adoption of AI
As enterprises introduce AI into service operations, the limiting factor is often not the technology itself, but the lack of clarity around where automation fits into existing processes. Without a clear view of how work is performed, AI initiatives struggle to move beyond isolated use cases.
Enate’s orchestration layer addresses this by providing a consistent operating model for B2B service delivery. By making work visible and structured, the platform enables organisations to identify where AI can be applied effectively and to introduce automation within existing governance frameworks. This allows AI to be adopted incrementally, without disrupting core delivery.
Demonstrated impact in live environments
Enate is used by global service providers operating at scale, including TMF Group. Since deploying the platform, TMF Group has reported:
• Productivity improvements in excess of 20%
• An initial annualised impact equivalent to $32 million, with further gains since realised
• Improved insight into service performance, supporting both operational and commercial decision-making
These outcomes reflect the value of improved coordination and visibility in complex service environments, rather than one-off efficiency gains.
Demand for greater automation and control in service delivery continues to increase. Enate’s growth reflects this trend, with revenue doubling in recent years as organisations invest in more structured operating models.
Hear more from CEO James Hall and Founder & CTO Kit Cox on how Enate works with service organisations to improve delivery operations, in the below video:
